EquitySmart
Me

From pricing loans to managing your pipeline, ESHL’s official Arive Hub gives you everything you need to confidently navigate and succeed in Arive.

Accessing the Arive Platform
  1. Ensure you have your Logins: If you haven’t received any credentials please reach out to ITSupport@equitysmartloans.com
  2. Go to our special URL: https://equitysmart.myarive.com/
Training & Resources

Click on Session 1 to get started on your Arive training that were tailored made for our Loan Officers. We also have a FAQ section down below but if you have any further questions or need clarification you can always reach out to our LOSupport team by filling out the contact form below.

FAQs

🗂️ Pipeline & File Management

Yes, you can import loans from another LOS. All you need to do is export the loan as a 3.4 or 3.2 file.

All loan types are welcomed on Arive. You can also set a Rate Alert so you get the best rate for your clients.

You can price without pulling credit but to get the most accurate rate we recommend to run a credit report first.

🔐Access
& Accounts

You can request access by emailing ITSupport@equitysmartloans.com. Include LOS policy here as well.

MLOs, LOAs, and Processors would need access to Arive if they want to work together on the loan. Please check our company policy regarding LOA and Processors LOS access. Also if you are working with a 3rd party processor that already has Arive access you can invite them to the loan. 

Setting up your account should take a few minutes. Once your account has been created all you need to do is set your password and 2 Factor Authentication. Once you log in you can also enter your credit credentials if you want to run and import credit reports within Arive.

📋 Lenders & Support

All of our lenders will be available on Arive.

You can contact Arive support by emailing Support@arive.com. You can also use the chat function in the Arive website. Or you can email LOSupport@equitysmartloans.com

You can contact Arive support by emailing Support@arive.com. You can also use the chat function in the Arive website. Or you can email ITSupport@equitysmartloans.com

📚 Training & Onboarding

While no training is required, we do recommend going through our basic training videos, creating a dummy loan file, and if you have any questions you can always reach out.

Yes, during our transition period from LendingPad we will have live training sessions either done by ESHL or the Arive team. And recorded trainings will also be available. 

Contact Our
LO Support Team

Fill out the form below, and we will contact you as soon as possible.